Shipping Policy

Shipment processing time

Order processing time are subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.


All in-stock orders are processed within 1-3 business days. We do not process orders on weekend and public holiday , nor do our carriers deliver on these days. If any significant delay in shipment of your order, we will contact you via email or telephone.


Shipping Cost

*MELAKA area customers can select pick up your order from our physical store .

All shipment and delivery will be handled by BBB Express.

Shipment Destination

Shipment Cost

Within Peninsular Malaysia

First 3kg – RM 7.00

Add 1kg – RM 1.50

Within Peninsular Malaysia Highlands & Islands (except Penang)

*Note: Additional surcharge of RM10.00 per             Consignment


First 1kg – RM 8.00


Add 1kg – RM 3.00

Sabah & Sarawak

First 1kg – RM 15.00

Add 1kg – RM 15.00

Reverse Charge

(Within Peninsular Malaysia only)


First 1kg – RM 15.00


Add 1kg – RM 4.00


1. Shipping costs are calculated during checkout based on packing weight or dimensions (whichever is higher) and destination of the items in the order. Payment for shipping will be collected with the purchase.

2.  If your order being shipped but you do not receive it after 7 working days , you should notify us so that we can conduct an investigation.


3. We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.


4.  We will not be responsible for undelivered parcel or parcel delivered to wrong destination due to customer provide wrong shipping address.


5. In order to expedite your order we may need to change the carrier or method of delivery from time to time.


6.Tracking Link for  :